Our commitment to your privacy
At TiraBella, we value your trust and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our site or purchase our delicious handmade tiramisu.
Information we collect
When you visit the TiraBella website, we automatically collect certain information about your device, including your web browser, IP address, and time zone. As you browse our site, we also gather information about the individual web pages or products you view. When you make a purchase or attempt to make a purchase, we collect the following:
- Identity data: Your name and surname.
- Contact data: Your billing address, shipping address, email address, and phone number.
- Payment data: Payment information, which is processed securely through encrypted gateways. We do not store your full card details.
Why we collect this information
We use the order information we collect primarily to fulfil any orders placed through the TiraBella website. This includes:
- Processing your payment and arranging for shipping.
- Providing you with invoices and order confirmations.
- Communicating with you about your tiramisu delivery and other updates.
- Screening our orders for potential risk or fraud.
Sharing your information
We share your personal information with third parties to help us use your information as described above. For example:
- Hosting & e-commerce: We utilise platforms such as Shopify or WooCommerce to power our online store.
- Delivery services: Your name and address are shared with our local couriers in Co. Clare and across Ireland to ensure your order reaches you fresh.
- Legal compliance: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.
Your rights as an Irish resident
As a resident of Ireland, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@thetirabella.com